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If you would rather watch than read our Video Help Center can be found here. Although not every detail is covered in our Video Center videos it is a great place to start so that you can learn the basics of CowHorseSale.
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Registration is simple and only takes a matter minutes. To start the signup process, click on the “Register” link at the top of this page. Only users 18 years of age and older are able to legally register. If you are not 18 years of age or older please do not register.
The next step is to fill in all your information, failure to supply all the required information will result in an error.
During the registration process you will be provided with the "Terms and Conditions" of the CowHorseSale.com web-site. You must read and agree with those "Terms and Conditions" in order to register.
By clicking on the “Register” button from the bottom of the page, you will be redirected to a confirmation page. You will receive a registration email at the email address you provided during the registration process. Follow the instructions contained in that email and your account will be activated instantly.
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If you have spotted on item you would like to place a bid on you can do so quickly and easily by following these steps:
(1) Login to your account – If you have not registered you can do so within 5 minutes
(2) Visit the auction page
(3) Towards the bottom of the auction description page you will see a “bidding box”, you can use the shortcut link to the bidding box if you wish.
(4) Enter in your bid, note you must bid above the minimum bid required
(5) Click on the “place bid” button
(6) You will then be asked to confirm you bid, once you have done so your bid will be entered, if successful you will receive a confirmation message. If you bid fails to outbid the current high bidder you will be offered the option to place a higher bid.
Proxy bidding can aid your chances of winning an auction and help avoid you being outbid at the last moment. To place a proxy bid enter in the maximum price you are willing to pay for the item. If another user places a bid on the same auction automatic bids will be placed on your behalf in accordance with your maximum bid amount. With proxy bidding you will pay the lowest possible price until someone else places a higher bid.
There is another way of bidding: Buy it now auctions. Buy it now prices are set by the seller, if you agree with that price, you can click on the “Buy Now” button which is displayed on the auction details page. After clicking on the button you will be re-directed to a confirmation page. On a standard auction that auction will end instantly as the item has been sold via Buy it now.
On a Dutch auction, you can enter the amount of items you wish to buy (depending the quantity available).
If you purchase less than there are available in total, the auction will remain open with the number of items left available after you have purchased the amount you want.
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Members Area Once you have successfully logged in using the login forms from the main page or from the login page (click on the “Login” button from the page header), you will be redirected to the members area page.
This page is divided into four tabs:
(1) Bidding
On this page, you will be able to see the items your currently bidding on, as well as the status of the bids, items you have won, and watched items. By clicking on the “Auction Watch” link, you will be able to add keywords for auctions your interested in. An email will be sent to your email address every time an auction is listed that contains the keyword, that you are watching for, in the items name or description. By clicking on the “View Details” link from the Won Items area, you will be able to see the details of the seller, and make contact with him in order to perfect the sale.
(2) Selling
There are three areas available on this page. The “My Opened Auctions” area, where you will see details of auctions you currently have listed and open; if no bids were submitted yet on an open auction, you are able to edit the auction. Once your auction receives a bid, or if you have a reserve price set, you will no longer be able to edit certain parts of the auction listing. The “My Closed Auctions” area, where you will see the auctions submitted by you that have closed. You can choose to edit, delete or re-list a closed auction. On the “Sold Items” area, you will see the items you have sold, and by clicking on the “View Details” link, you will be redirected to a page where you will see the details of the buyer.
(3) Feedback
From this page, you will be able to see the feedbacks you have received, and leave feedbacks for other users.
(4) Personal Info
You can edit your personal information using this page, except for your username. You can also change the password for the account. If the password and confirm password fields are left empty, then the password will remain the same.
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Once you have signed up for an account, you will be able to sell items through the CowHorseSale.com web-site.
To list a item for auction click on the “Sell” link from the upper main web-site menu. You will be redirected to the item listing page, you can then select the category of the product or service you want to sell.
The second step is entering the auction details, settings, payment methods available.
Up to five images may be submitted for use with the auction and is free of charge. On the Auction Settings tab, you can choose the type of the auction, the start price, whether to activate buy now or set a reserve price. Also, you will be able to choose what type of bid increment to use, the progressive one implemented into the site, or a custom one. If you choose the custom one, you will have to enter an increment value. You will also be able to choose whether to feature the item on the front page of the web-site, and the duration of the auction.
After setting the location, shipping, payment and clicking on the “Next Step” button, you will be redirected to Step Three, where you can review the auction before submitting. If everything is in order, you can click on the “Submit” button, and will be redirected to the payment page, or a confirmation page, if no fees have to be paid.
The auction is activated once the payment is confirmed by the payment gateway, or instantly, if no fees need to be paid or at the date and time you set in the listing process.
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The auction watch features notifies you of newly listed auctions which contain “keywords” you have chosen. For example if you are looking for “Peppy San Badger” you could enter in those keywords from within your member’s area. Each time a new auction is listed containing the word “Peppy" or "San" or "Badger” you will be notified by email by the CowHorseSale.com web-site. You can enter in as many keywords as you like.
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The item watch features lets you keep a close eye on any auction without having to place a bid on it. This feature means you can be kept up to date on how an auction is doing and prepares you to place a winning last minute bid. You can watch any auction by clicking on the “Watch this item” link on any auction page.
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Once a sale has been processed, both the seller and the buyer will be able to leave feedbacks for each other. The feedback rating is from one star to five stars, and a feedback comment can also be left. The feedback can be left from the “Feedback” tab from the Members Area. The feedback can only be left once, and it cannot be edited afterwards.
CowHorseSale.com does reserve its right to delete malicious or untrue feedbacks.
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On a Dutch Auction, the auctioneer has two or more items of the same product for sale. The bidder will enter the maximum bid he is willing to pay for each item, and the number of items he wants to purchase. The highest bidder(s) will receive the number of items they have bid on, and the remaining bidders will receive the number of items still available. Buyers are able to bid more than once for the same item.
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You can set up your CowHorseSale users account to send you text messages via your cell phone on the occasions you would like. Simply select the SMS Text area from within your members area.
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